Extended Stay America Suites - Dallas - Frankford Road, Plano ➤ Reviews, Rooms & Prices 2024

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About the Hotel

18470 Dallas Pkwy, Plano, Texas, United States, 75287

Extended Stay America Suites - Dallas - Frankford Road offers 118 well-appointed suites with full kitchens, catering to both business and leisure travelers. Located in Far North Dallas, it provides convenient access to local attractions and dining. The hotel features accessibility options for guests with mobility disabilities. With a smoke-free environment, the hotel combines comfort with essential amenities.

Location

Extended Stay America Suites is situated 11.5 km from the University of Texas at Dallas and a 20-minute ride from Downtown Plano. The property is within a 10-minute drive of The Shops at Legacy and various recreational parks. Dallas Love Field is 25 km away, providing connectivity for travelers. Visitors will find nearby attractions such as Addison Circle Park and NorthBark Dog Park conveniently accessible.

Rooms

All rooms at Extended Stay America are designed for comfort, featuring air conditioning and a range of amenities. Each suite includes a full kitchen equipped with a stovetop, refrigerator, and dishwasher. Guests can find conveniences such as free WiFi, flat-screen TVs, and comfortable bedding with extra pillows. Additionally, guests with mobility disabilities can request bed frame removal for easier access, given prior notice.

Eat & Drink

The hotel provides a free grab-and-go breakfast, offering a simple start to each day. Within a short drive, guests can explore local dining options, with Dallas being known for its barbecue, Tex-Mex, and authentic Mexican cuisine. Furthermore, suites are equipped with kitchens, allowing for self-catering and dining flexibility. Local eateries include renowned restaurants like Bob's Steak & Chop House, situated nearby.

Leisure & Business

Guests can enjoy recreational amenities including an outdoor pool and a fitness center. The hotel also features communal areas for coffee and tea. Business travelers benefit from desks in suites and wireless internet available in public areas. Weekly cleaning services are included, ensuring guests have clean and comfortable surroundings throughout their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One Bedroom Suite 1 Queen Bed Non-Smoking

Max:

4 persons

28 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Two-Bedroom Suite 2 Queen Beds Non-Smoking

Max:

6 persons

28 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Studio 2 Queen Beds Non-Smoking

Max:

4 persons

28 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Plano 12.3 km

Airports

Dallas Love Field (DAL) 24.3 km

Dallas-Fort Worth International (DFW) 32.7 km

Train

Bush Turnpike Station West 11.7 km

Downtown Plano Station 12.2 km

Bus

Bus stop 1.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

Even though we didn’t get a chance to enjoy the breakfast during our stay due to our busy schedule, I've heard from fellow guests that the breakfast options were both scrumptious and plentiful.view full review

Easy Parking Access

The guest parking was vast and well-organized, allowing us to park right away without any hassle, which made our check-in process smoother.view full review

Inclusive Access

I noticed that the hotel had excellent facilities that catered to all guests, ensuring everyone could navigate the spaces comfortably.view full review

Comfortable Rooms

The rooms were wonderfully spacious and well-appointed, providing a cozy atmosphere that made our stay truly enjoyable.view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Lift
Vending machines

Sports & Fitness

Fitness centre

Guest Parking

Cookware/ Kitchen utensils

Services

Laundry

Spa & Leisure

Outdoor swimming pool
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

18470 Dallas Pkwy, Plano, Texas, United States, 75287

Map view

18470 Dallas Pkwy, Plano, Texas, United States, 75287

City landmarks

Park

NorthBark Dog Park

2.0 km

Tom Landry Stadium

2.6 km

Church

St. Andrew United Methodist Church

2.0 km

Museum

Cavanaugh Flight Museum

3.2 km

Church

Church of the Holy Communion

1.4 km

Church

Prestonwood Baptist Church

3.5 km

Church

Bethel Church

1.6 km

Fun Movie Grill

2.3 km

St. Andrew Methodist Church

2.0 km

Nickel Mania

2.1 km

Concordia University

2.1 km

Church

Bentwood Trail Presbyterian Church

2.4 km

Theatre

Prince Of Peace Fine Arts Center

2.4 km

Theme Park

Crayola Experience Plano

3.3 km

Signet Art

2.5 km

Brookhaven College ED Ctr

2.6 km

Museum

Mary Kay Museum

3.4 km

Church

Valley View Christian Church

2.9 km

Prince of Peace Catholic Church

2.9 km

Dallas Baptist University

3.0 km

One Stratford Park

3.0 km

Bible Church

3.1 km

Church

Bent Tree Bible Fellowship

3.1 km

Addison Airport-Hangar Rental

3.2 km

Church

Willow Bend Church

3.2 km

6121 w. Plano Blvd Suite A225

Skypony Gallery

3.3 km

Church

Sojourn Church

3.4 km

Church

Saint Matthew Lutheran Church

3.5 km

Quorum Park

3.5 km

Azair

3.5 km

Restaurants

Fuddruckers

590 m

4520 Frankford Rd Suite 1200

Whataburger

580 m

18180 Dallas Pkwy

Reviews and Ratings

Feedback from previous guests about their experience.

56%

liked the hotel and would stay again

5.6/10

Guest rating

Rooms

5.8

Location

6.5

Service

5.3

Dining

5.0

Arthur

United States, March 2024

5.0/10

Upon arrival, I found the rooms available, but unfortunately, they were dirty. The service was polite, but the staff seemed overworked. The location had its drawbacks with dog waste around, yet it was perfect for getting around easily. The dining options were grab-and-go only, with limited choices. Overall, the hotel had its ups and downs.

Rooms

5.0

The rooms were dirty upon check-in.

Service

6.0

The service was polite but the staff seemed overworked.

Location

5.0

The location had multiple dog waste issues but was convenient for getting around.

Dining

5.0

The dining options were grab-and-go only with limited choices.

Facilities

7.0

The facilities were basic but sufficient.

George

United States, February 2024

7.6/10

I had a mixed experience at this hotel. The rooms were very comfortable and clean with the convenience of a kitchen but had a mildew smell, possibly from the AC. The service was wonderful overall, but there was an incident where the staff had to clean a room for us late at night. The location was great for us, though we encountered some issues with cleanliness in the surroundings. The dining options were limited, with only grab-and-go breakfast available until 9 am, which was a bit disappointing.

Rooms

8.0

Service

9.0

The service was wonderful overall, with friendly and helpful staff, although there was a situation where a room needed cleaning at a very late hour.

Location

8.0

The location was great for us, perfect for getting around the metroplex, but we encountered some cleanliness issues in the surroundings.

Dining

6.0

The dining experience was not up to the mark with grab-and-go breakfast only available until 9 am. Limited options and timing made it a bit disappointing.

Facilities

7.0

Bill

United States, February 2024

5.6/10

My stay at the hotel had its ups and downs. The location was convenient, and the room, although clean, had some issues like a mildew smell from the AC and missing light bulbs in lamps. The service was a mix of helpful and unresponsive, with one staff member going out of her way to clean our room at 2 am, while another seemed lazy and stayed hidden in the back office. The dining options were limited, with only grab-and-go items available for breakfast. However, the hotel's facilities were decent, and the price was reasonable for the value provided.

Rooms

6.0

The room was clean but had a mildew smell from the AC. It was missing light bulbs in the lamps, and the amenities were sparse with only one washcloth for two guests.

Service

5.0

The service was a mix. One staff member cleaned our room at 2 am, showing dedication, while another was lazy and only came out if you were at the desk.

Location

7.0

The location was convenient, albeit with some cleanliness issues like dog waste. It was decent but had some drawbacks, especially at night.

Dining

5.0

The dining experience was subpar with limited grab-and-go options available for breakfast until 9 am.

Facilities

6.0

The facilities were average, nothing extraordinary, but met basic needs.

John

United States, December 2023

5.0/10

I had a mixed experience at the hotel. The rooms were not very clean daily but had all the kitchen supplies needed. However, there were missing light bulbs in some lamps. The service was lazy and rude, with staff staying in the back office and only coming out if needed, appearing annoyed. The location was fine and convenient for our needs. The grab-and-go dining was limited to muffins only until 9 am, not the best. On the positive side, the location is great, and the price is very attractive.

Rooms

6.0

The rooms were not very clean daily but had all the kitchen supplies needed.

Service

5.0

The service was lazy and rude. Staff seemed annoyed and unaccommodating.

Location

7.0

The location was fine and convenient for our needs.

Dining

5.0

The grab-and-go dining was limited to muffins only until 9 am.

Facilities

David

United States, July 2023

5.0/10

My stay at this hotel had its ups and downs. The location was convenient for getting around the metroplex, but the room cleanliness and service left much to be desired. The grab-and-go breakfast was a bit disappointing with limited options, but the facilities were decent.

Rooms

5.0

The room wasn't very clean, and the bathroom completely clogged water.

Service

5.0

The service was meh; lazy and rude staff stayed in the back office. They only came out if you were at the desk and acted annoyed. There were issues with cleanliness and professionalism.

Location

6.0

The location was good overall, but there were some concerning elements like dog mess and blocked drains.

Dining

5.0

The dining was disappointing with only grab-and-go options available and lacked variety.

Facilities

6.0

The facilities were average, nothing extraordinary but sufficient for a short stay.

Susan

United States, July 2023

6.4/10

My stay at the hotel was quite pleasant overall. The rooms were larger than most, and the lady at the time of check-in was friendly. I appreciated that they had all the kitchen supplies needed to prepare a nice meal. However, the initial cleanliness issue was resolved promptly by the maid Chelsea at the request of the manager. While the reservation process was smooth, there could be improvements in maintaining the rooms without special requests.

Rooms

8.0

The rooms were larger than most, and the check-in experience with the friendly staff member was nice. Kitchen supplies were a plus, and cleanliness improved after a specific request was made.

Service

7.0

The service had its ups and downs. While there were instances of laziness and rudeness, Mr Lee provided excellent service. The dedication of the staff member who even cleaned a room at 2 am for us was appreciated.

Location

6.0

The location was convenient for exploring the metroplex, although there were cleanliness issues in some areas. It was decent overall, but having some residue and cleanliness problems was a downside.

Dining

5.0

The dining experience was not up to expectations. Limited options and early closing times were a bit disappointing, especially for those with dietary restrictions. Gluten-free products were not readily available.

Facilities

6.0

The hotel had basic facilities. Laundry services were available, although some improvements could be made in cleanliness and maintenance.