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Extended Stay America Suites - Dallas - Frankford Road Plano, Plano
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Key details
About the Hotel
18470 Dallas Pkwy,
Plano,
Texas,
United States of America,
75287,
Texas
Extended Stay America Suites - Dallas - Frankford Road is situated in the vibrant Far North Dallas neighborhood. This hotel is known for its extensive amenities catering to both business and leisure travelers. Close proximity to attractions like the Legacy Business Park enhances its appeal for guests. With 118 suites featuring full kitchens and modern conveniences, it aims to provide a comfortable and convenient stay.
Location
Extended Stay America Suites is conveniently located with access to major thoroughfares, making travel easier for guests. It is just a 10-minute drive from The Shops at Legacy and 7 miles away from the University of Texas at Dallas. Dallas Love Field Airport is 15.5 miles from the hotel, and Downtown Plano is 9.5 miles away. Guests can easily explore local parks, museums, and attractions within close proximity.
Rooms
The hotel offers 118 suites, all equipped with full kitchens that include full-sized refrigerators, stovetops, and microwaves. Guestrooms feature amenities such as flat-screen TVs, free WiFi, and air conditioning. Certain accommodations are also designed to meet the needs of guests with mobility disabilities. Cleaning services, including dusting and vacuuming, are provided weekly, allowing for a longer stay.
Eat & Drink
A complimentary grab-and-go breakfast is available for guests, providing quick and easy meal options. Each suite's full kitchen allows guests to prepare their own meals, enhancing the long-term stay experience. Additionally, local dining options are abundant, ranging from authentic Tex-Mex to popular steakhouses in the area. Nearby attractions also provide various culinary experiences for guests looking to explore local flavor.
Leisure & Business
The hotel features recreational amenities including an outdoor pool and a fitness center, providing options for relaxation and exercise. Wireless internet access is available in public areas for business travelers needing to stay connected. Onsite laundry facilities and ironing conveniences add further ease for guests staying an extended period. The environment is smoke-free, promoting a cleaner and healthier stay.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Hot Coffee Delight
“I absolutely loved that the hotel offered hot coffee throughout the day, which made mornings much more enjoyable and energizing.” view full review
Responsive Assistance
“The service was commendable as I received immediate assistance for my questions, which made my experience much smoother.” view full review
Well-Equipped Gym
“The fitness center was well-equipped with modern machines, allowing me to keep up with my workout routine during my stay.” view full review
Excellent Setup
“The meeting facilities were well-organized, making it easy to conduct my sessions effectively without any interruptions.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Elevator
Vending machines
Sports & Fitness
Fitness center
Guest Parking
Cookware/ Kitchen utensils
Services
Laundry
Spa & Leisure
Outdoor swimming pool
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
18470 Dallas Pkwy,
Plano,
Texas,
United States of America,
75287,
Texas
Map view
18470 Dallas Pkwy,
Plano,
Texas,
United States of America,
75287,
Texas
City landmarks
Parks
NorthBark Dog Park
1.2
mi
Tom Landry Stadium
1.6
mi
Church
St. Andrew United Methodist Church
1.2
mi
Museums
Cavanaugh Flight Museum
2.0
mi
Church
Church of the Holy Communion
4600 ft
Church
Prestonwood Baptist Church
2.2
mi
Church
Bethel Church
5200 ft
Fun Movie Grill
1.4
mi
St. Andrew Methodist Church
1.2
mi
Nickel Mania
1.3
mi
Concordia University
1.3
mi
Church
Bentwood Trail Presbyterian Church
1.5
mi
Broadway Theatre
Prince Of Peace Fine Arts Center
1.5
mi
Amusement & Theme Parks
Crayola Experience Plano
2.1
mi
Signet Art
1.6
mi
Brookhaven College ED Ctr
1.6
mi
Museums
Mary Kay Museum
2.1
mi
Church
Valley View Christian Church
1.8
mi
Prince of Peace Catholic Church
1.8
mi
Dallas Baptist University
1.8
mi
One Stratford Park
1.9
mi
Bible Church
1.9
mi
Church
Bent Tree Bible Fellowship
1.9
mi
Addison Airport-Hangar Rental
2.0
mi
Church
Willow Bend Church
2.0
mi
6121 w. Plano Blvd Suite A225
Skypony Gallery
2.1
mi
Church
Sojourn Church
2.1
mi
Church
Saint Matthew Lutheran Church
2.2
mi
Quorum Park
2.2
mi
Azair
2.2
mi
Restaurants
Fuddruckers
2000 ft
4520 Frankford Rd Suite 1200
Whataburger
2000 ft
18180 Dallas Pkwy
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
5.6/10
Guest rating
Rooms
5.8
Location
6.5
Service
5.3
Dining
5.0
Guest reviews
5.6/10
based on 6 reviews
4.4
4.4/10based on 124 reviews
Arthur
United States of America,
March
2024
5.0/10
Upon arrival, I found the rooms available, but unfortunately, they were dirty. The service was polite, but the staff seemed overworked. The location had its drawbacks with dog waste around, yet it was perfect for getting around easily. The dining options were grab-and-go only, with limited choices. Overall, the hotel had its ups and downs.
Rooms
5.0
The rooms were dirty upon check-in.
Service
6.0
The service was polite but the staff seemed overworked.
Location
5.0
The location had multiple dog waste issues but was convenient for getting around.
Dining
5.0
The dining options were grab-and-go only with limited choices.
Facilities
7.0
The facilities were basic but sufficient.
George
United States of America,
February
2024
7.6/10
I had a mixed experience at this hotel. The rooms were very comfortable and clean with the convenience of a kitchen but had a mildew smell, possibly from the AC. The service was wonderful overall, but there was an incident where the staff had to clean a room for us late at night. The location was great for us, though we encountered some issues with cleanliness in the surroundings. The dining options were limited, with only grab-and-go breakfast available until 9 am, which was a bit disappointing.
Rooms
8.0
Service
9.0
The service was wonderful overall, with friendly and helpful staff, although there was a situation where a room needed cleaning at a very late hour.
Location
8.0
The location was great for us, perfect for getting around the metroplex, but we encountered some cleanliness issues in the surroundings.
Dining
6.0
The dining experience was not up to the mark with grab-and-go breakfast only available until 9 am. Limited options and timing made it a bit disappointing.
Facilities
7.0
Bill
United States of America,
February
2024
5.6/10
My stay at the hotel had its ups and downs. The location was convenient, and the room, although clean, had some issues like a mildew smell from the AC and missing light bulbs in lamps. The service was a mix of helpful and unresponsive, with one staff member going out of her way to clean our room at 2 am, while another seemed lazy and stayed hidden in the back office. The dining options were limited, with only grab-and-go items available for breakfast. However, the hotel's facilities were decent, and the price was reasonable for the value provided.
Rooms
6.0
The room was clean but had a mildew smell from the AC. It was missing light bulbs in the lamps, and the amenities were sparse with only one washcloth for two guests.
Service
5.0
The service was a mix. One staff member cleaned our room at 2 am, showing dedication, while another was lazy and only came out if you were at the desk.
Location
7.0
The location was convenient, albeit with some cleanliness issues like dog waste. It was decent but had some drawbacks, especially at night.
Dining
5.0
The dining experience was subpar with limited grab-and-go options available for breakfast until 9 am.
Facilities
6.0
The facilities were average, nothing extraordinary, but met basic needs.
John
United States of America,
December
2023
5.0/10
I had a mixed experience at the hotel. The rooms were not very clean daily but had all the kitchen supplies needed. However, there were missing light bulbs in some lamps. The service was lazy and rude, with staff staying in the back office and only coming out if needed, appearing annoyed. The location was fine and convenient for our needs. The grab-and-go dining was limited to muffins only until 9 am, not the best. On the positive side, the location is great, and the price is very attractive.
Rooms
6.0
The rooms were not very clean daily but had all the kitchen supplies needed.
Service
5.0
The service was lazy and rude. Staff seemed annoyed and unaccommodating.
Location
7.0
The location was fine and convenient for our needs.
Dining
5.0
The grab-and-go dining was limited to muffins only until 9 am.
Facilities
David
United States of America,
July
2023
5.0/10
My stay at this hotel had its ups and downs. The location was convenient for getting around the metroplex, but the room cleanliness and service left much to be desired. The grab-and-go breakfast was a bit disappointing with limited options, but the facilities were decent.
Rooms
5.0
The room wasn't very clean, and the bathroom completely clogged water.
Service
5.0
The service was meh; lazy and rude staff stayed in the back office. They only came out if you were at the desk and acted annoyed. There were issues with cleanliness and professionalism.
Location
6.0
The location was good overall, but there were some concerning elements like dog mess and blocked drains.
Dining
5.0
The dining was disappointing with only grab-and-go options available and lacked variety.
Facilities
6.0
The facilities were average, nothing extraordinary but sufficient for a short stay.
Susan
United States of America,
July
2023
6.4/10
My stay at the hotel was quite pleasant overall. The rooms were larger than most, and the lady at the time of check-in was friendly. I appreciated that they had all the kitchen supplies needed to prepare a nice meal. However, the initial cleanliness issue was resolved promptly by the maid Chelsea at the request of the manager. While the reservation process was smooth, there could be improvements in maintaining the rooms without special requests.
Rooms
8.0
The rooms were larger than most, and the check-in experience with the friendly staff member was nice. Kitchen supplies were a plus, and cleanliness improved after a specific request was made.
Service
7.0
The service had its ups and downs. While there were instances of laziness and rudeness, Mr Lee provided excellent service. The dedication of the staff member who even cleaned a room at 2 am for us was appreciated.
Location
6.0
The location was convenient for exploring the metroplex, although there were cleanliness issues in some areas. It was decent overall, but having some residue and cleanliness problems was a downside.
Dining
5.0
The dining experience was not up to expectations. Limited options and early closing times were a bit disappointing, especially for those with dietary restrictions. Gluten-free products were not readily available.
Facilities
6.0
The hotel had basic facilities. Laundry services were available, although some improvements could be made in cleanliness and maintenance.
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